Product Showcase
The Sam Glenn Series
You’ll find that Sam’s Lizard Philosophy and humorous stories of how he deals with changes, challenges, the unexpected, and negative people will be a refreshing change, and we’re sure your staff will too.
Topic(s): Attitude / Accountability, Motivation
Recent articles
Order Online Now and Receive FREE SHIPPING!
Tuesday, February 24th, 2009 / Published in Budget Resources
Order a combination of any 2 or more products from our extensive library and we will pay the shipping costs for UPS Ground Delivery. Just select your products in the shopping cart and upon checkout you will receive FREE SHIPPING. read more →
Business Performance Group Named "Best of Local Business"
Tuesday, February 17th, 2009 / Published in Sales Training
Business Performance Group, Inc. Receives 2008 Best of Des Moines Award read more →
Why make employees wade through dull, text-based e-learning programs?
Friday, February 6th, 2009 / Published in E-Learning
ANNOUNCING A NEW ONLINE LEARNING RESOURCE: Did you know most of our video products are also available in an online learning resource? These programs are available for streaming over the Internet or through your internal network for more on demand training. Give us a call for more details. read more →
Latest blog entry
Trainer’s Insight: Ask the Expert
(Jan 5, 2009) Trainer’s Insight: Ask the Expert – from Business Performance Group’s learning resources partner – HRDQ’s Insight Newsletter, May 2008 Featuring Annette Cremo, PhD, HRDQ Senior Consultant Q: In my organization, training is viewed as a chore rather than... read more →
In the Spotlight
Sales Training Spotlight:
Maintaining and Retaining Key Accounts
Studies show that on average it costs 4 to 6 times more to acquire a new customer than to retain an existing customer – and any salesperson can tell you the terrible effect losing a key account has on commissions. In today's challenging economy, with attrition rates hitting as high as 45% in key positions, customer retention is critical for your business. Maintaining "key accounts" improves efficiency, lowers mistakes, reduces new customer acquisition costs, and greatly improves your company's profitability. Click Here for additional information on this workshop.