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Favorite! Value Based Negotiation
When win-win doesn't work! Value Based Negotiation is a sales negotiation workshop and coaching process that transfers proven negotiation competencies into sales organizations.
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New! High-Impact Telephone Prospecting & Appointment Setting
The modern field salesperson will spend almost as much time on the phone with customers as he or she spends face-to-face. This one-day skill-building course for filed sales representatives is designed to provide them the tools to become highly productive over the phone –closing more sales and building customer loyalty.
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New! Customer Loyalty: Maintaining and Retaining Key Accounts
Studies show that on average it costs 4 to 6 times more to acquire a new customer than to retain an existing customer – and any salesperson can tell you the terrible effect losing a key account has on commissions.
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New! High-Impact Presentations
A one-day course designed to help field salespeople and technical experts gain the skills they need to develop and deliver an effective and powerful sales presentation.
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Leading High-Impact Sales
An intensive two-day course that introduces sales managers to a formal sales system, allowing them to maximize their time while providing a process for organizing sales force activities.
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Selling Services in a Product World
An interactive workshop for salespeople and sales managers to help them understand, manage and influence the complexities of selling intangible services.
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Prospecting and Assessing for Key Accounts
An interactive workshop for salespeople and sales managers to help them focus time resources where they can best be used to achieve revenue objectives.
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Favorite! High-Impact Field Sales
A one-day course designed to help field salespeople gain the skills they need to sell with confidence in a face-to-face environment.
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High-Impact Customer Service
A one-day skill-building course for customer service representatives, service technicians and customer technical workers who want to increase customer satisfaction, customer loyalty, and sales.
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High-Impact Telephone Sales
An Intensive Skill-Building Workshop for Business-to-Business Telephone Salespeople

