Business Performance Group / Human Resources Training Products

Human Resources Training Products

Business Performance Group offers a wide variety of training programs in video, DVD, print and computer-based formats.

Your National Account Manager is an experienced resource advisor representing over 400 individual products from the top producers in the training industry. Our training programs cover a wide range of topics from sales and leadership to customer service and harassment prevention.

Order your preview on-line from our extensive website catalog, or contact us with your organizational development, human resources and management training needs, and let our Account Managers provide expert advice on choosing the right product to meet your training objectives.

Product showcase

	Beyond Words - For Managers Managing employees successfully requires effective communication and interpersonal skills that go beyond the ordinary. Topic(s): Communication Skills, Leadership, Management / Supervisory Skills
	Beyond Words: Hiring & Interviewing Series Applicants can give the right answers to the top interview questions, but their body language may convey something completely different. Learn the nonverbal gestures that can help every interviewer make a more informed hiring decision. THREE VIDEOS! Topic(s): Hiring / Interviewing Skills, Leadership, Management / Supervisory Skills
	It’s A Dog’s World, 2nd Edition What kind of health care organization are you running when a dog at the vet gets treated better than patients in your waiting room? This funny healthcare training video takes a look at some very real customer service issues and helps workers truly experience the patient’s point of view. Topic(s): Healthcare
	Drop by Drop Don’t let tiny prejudices destroy your organization! Topic(s): Diversity / Respect, Spanish Language Products
	Is "Good" Enough? Sometimes, "good enough" simply isn’t good enough! Topic(s): Meeting Openers, Quality
	Awesome! - 2 Part Series What makes Generation Y different? What experiences have influenced their attitudes, values and work styles? What do they need to be successful at work? How can organizations engage and inspire them to maximize their impact and productivity? Topic(s): Diversity / Respect, Generational Issues
	Walk Awhile In My Shoes Based upon book of the same name. Help to break down the "us vs. them" beliefs and behaviors while encouraging new levels of understanding, empathy, and cooperation. Encourage your managers and employees to meet in the middle and walk the rest of the way together. Topic(s): Change & Creativity, Coaching / Performance Feedback, Communication Skills
	The Four Styles Do you want to be a better communicator? You’re not alone if you’ve ever had a tough time getting through to someone. One of the biggest problems in business today is getting along with and communicating with others. Topic(s): Communication Skills, Personal Development, Team Work
	Get on the Right Bus Duke and Olympic Basketball Coach Mike Krzyzewski illustrates the power of words and values: Integrity, Respect, Imagination, Dependability, Work, Personal Responsibility Standards, Selflessness and more. Topic(s): Coaching / Performance Feedback, Motivation, Performance Management, Personal Development, Team Work
	Ordinary People, Extrordinary Results True Stories of Great Leadership Topic(s): Coaching / Performance Feedback, Goal Setting, Healthcare, Leadership, Management / Supervisory Skills