Human Resources Training Products
Give`em the PICKLE!
PICKLES are those special or extra things you do to make people happy. It's a hand written thank you note with every order shipped. It's walking the customer to the item they're looking for rather than pointing... or maybe it's simply calling them by name. The trick is figuring out what your customers want and then making sure they get it. That's the message behind Give`em the PICKLE!
Give 'em the PICKLE is full of stories and personal anecdotes. Bob Farrell talks about what he knows with high energy, humor, and passion. Employees in any service industry will benefit from this program. And, frontline managers will find the meeting-in-a-box a straightforward and easy way to offer solid customer service training to their employees.
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Product type: DVD
Video length: 18 Minutes
Available languages: English, Spanish, French Canadian, Italian, Portuguese (subtitle), Danish (subtitle), Hebrew (subtitle), Chinese (subtitle), Swedish (subtitle), Cantonese & Greek (subtitle)