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Human Resources Training Products

Customer Service: Natural as Child’s Play

Customer Service: Natural as Child’s Play

We all know that healthcare professionals are busy -- now more than ever. But being warm, friendly and helpful doesn't mean you can't also get your work done.This program details entertaining real-life scenarios and the best ways to handle them. A humorous host provides enlightening commentary on how natural customer service can be, as natural as child's play.

Key Training Points:

  • Knowing all types of customers
  • Applying the “treat people how you want to be treated” method
  • Using empathy instead of apathy
  • Employing good communication skills with an emphasis on listening

Product type: DVD

Video length: 24 Minutes

Available languages: English

Pricing

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$545.00

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Support material

Video or DVD and Includes 50 handbooks, 11x17 poster, and electronic leaders guide.

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