Human Resources Training Products
The Healthcare Toolkit, Volumes 1 and 2
CRM Learning-produced and master-distributed video programs sale! Save 50% when you buy 3 or more copies; buy 2 copies and save 40%. Save 15% off purchase of 1 video. Offer good through June 28, 2013. Some exclusions apply. Contact your account manager for details.
Maximize training budgets with this library of video clips pulled from some of the healthcare industry's best interpersonal skills training videos. The assorted teaching clips in Healthcare Toolkit, Volumes 1 and 2, support patient-centered care by modeling key interpersonal and service skills. They also help improve efficiency by instructing staff on communication, accountability and conflict resolution.
Key Training Points:
Volume 1, available for individual purchase at $595.00, includes the following segments:
- Ensuring Patient Satisfaction (LOGIN ABOVE to view preview)
- Building Accountability, Ethics and Integrity (CLICK HERE to view preview)
- Team Building (CLICK HERE to view preview)
Volume 2, available for individual purchase at $595.00, covers the following categories:
- Embracing Diversity (CLICK HERE to view preview)
- Communicating with Clarity (CLICK HERE to view preview)
- Resolving Conflict (CLICK HERE to view preview)
- Supervising Others (CLICK HERE to view preview)
Please note: Best pricing applies when Volume 1 and 2 are purchased together. Should you choose to purchase one volume, and return to purchase the second, individual pricing will apply; we are unable to make the bundled discount retroactive.
Product type: DVD
Video length: 66 Minutes
Available languages: English