Business Performance Group

Virtually every citizen has a right to enter public buildings which means municipalities and other government agencies face the responsibility of finding a balance between public safety and public service.

Public Building Security: It’s Everyone’s Concern has been designed to deal with the unique security challenges presented by public buildings. Both building visitors and municipal employees must also deal with the challenges of new security measures that they may find confusing and frustrating.

This training program explains the need for increased security, cites specific security measures that may be in place, and instructs both employees and management in ways to reduce the added stress that can accompany changes in security. It also covers the four categories of workplace violence, how to identify areas that need protecting, the best ways to deal with angry customers, and how to handle a bomb threat.

Key Training Points:

Product type: DVD

Video length: 17 Minutes

Available languages: English, Spanish, Portuguese