Sales Training Video Products | Telephone Selling, Customer Service, Field Sales DVD

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Sales Training

	6 Principles to Negotiate Anything with Ed Brodow NEW! It takes courage to negotiate. It’s a life skill that each of us need, but many lack. Ed Brodow’s 6 Principles to Negotiate Anything lays out a practical, easy to follow approach to negotiating; giving participants the opportunity to hone their skills so they can negotiate successfully at work and in life.
	Ask for the Order Research has clearly shown that if you don’t ASK FOR THE ORDER, your probability of Closing is less than 20%.
	Beyond Words: Customer Service and Sales Series What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part DVD series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service.
	Black Bear - Third Edition Illustrate the concept of team synergy with Black Bear, a challenging adventure simulation that addresses formulating a strategy under pressure and consensus decision making.
	Breaking Competitive Accounts with Skip Normand Break through typical sales responses and land those hard-to-get accounts!
	Business to Business Prospecting Series This new video is part 1 of the 3-part Business to Business Prospecting Series developed in cooperation with Winnie Ary of Ary Group, Inc.
	Coach the S.A.L.E. for Sales Managers (3-programs) A part of the S.A.L.E. Series, this program is specifically designed for new sales managers or for sales managers with limited management experience.
	Complaints: Five Tactics for Handling Complaints Effectively NEW! This program includes everything needed to run a training course on effective complaint handling, allowing for even a large group to be trained to a consistent standard.
	Customer Service Counts NEW! Great for new hires or energizing your current team, this award-winning video shows employees being good at customer service is not only a job requirement, but personally satisfying.
	Customer Service Gone Viral NEW! Customers are making buying decisions based on what they see online. This new kind of customer feedback puts service providers in a very vulnerable position—but there’s something you can do about it!
	Customer Service to the Rescue! This is the perfect video to celebrate and thank all your employees who deliver great customer service.
	Customer Service: The Telephone Connection NEW! Telephone customer service takes skill and finesse. This video conveys the communication skills and positive attitude necessary to provide service—and project that warmth in your voice, call after call!
	Driven to Distraction Driven to Distraction is a program about the everyday distractions we allow to enter our vehicles.
	ej4 e-Learning Library: Learning at the Speed of Light ej4’s Course Library is not another bland form of training. It’s e-Learning video – videos that get maximum results! ej4 videos provide targeted content that is cost effective, delivered in a fun and compelling manner, and teaches repeatable skills and behaviors to generate maximum results for you company.
	How to Connect in Business in 90 seconds or less How to Connect in Business...in 90 seconds or less is a fun and motivational training video that will teach your employees how to naturally make a genuine connection with everyone they meet.
	HRDQ Reproducible Training Library Ready. Print. Train.
	Jungle Escape Game: 30th Anniversary Edition A long-time favorite — Jungle Escape is a fun and highly effective hands-on game that’s perfect for introducing and reinforcing basic team skills.
	Life is Good ...and work can be too! Can you imagine a workplace where people really want to come into work every day? How about working in an organization where employees are optimistic and motivated and deliver great customer service?
	Little BIG Things: YOU! What does your calendar say about you? What books have you read lately? Tom Peters uses his decades of experience to show you things you can start doing TODAY to achieve excellence.
	Mars Surface Rover - Team Edition Help new teams understand what really separates groups from teams with Mars Surface Rover Team Edition, based on the award-winning Leadership Edition.
	More Than a Gut Feeling: Hiring Excellent Salespeople Are your company’s sales slow due to the nature of things or are you hiring the wrong sales people?
	Muppet Sales and Service Combo The Muppets Sales and Service Combo contains 15 Muppet meeting films, including the best-selling "Sell! Sell! Sell!" and "Win! Win! Win!”, all on one DVD.
	Muppets - Five Basic Rules of Selling This segment sets the stage for discussing proven sales techniques without monkeying-around.
	Muppets - Great Salespeople Through History Every person can be a great salesperson. And every sale is a history-making event.
	Muppets - Sell! Sell! Sell! This is the most popular film in the classic MUPPET library. The title of this motivational "tour de farce" says it all.
	Muppets - Super Salesperson Smilin’ Ed may be a great salesman, but his seminars are about as much fun as a root canal. His cranky audience will do just about anything to get a break.
	Muppets - The Art of Negotiation To illustrate that the art of negotiation can turn any argument into a peaceful compromise, Leo tells us that he and Grump will do a bit of role playing.
	Muppets How to Sell! Let the MUPPET crew give your meetings a boost with their award-winning programs.
	Muppets Let’s Have the Dam Break In this, one of our most popular films, we demonstrate that sometimes a break is not only convenient, it is downright essential. Just ask Grump how Leo’s watered-down phrases make the pressure too great to bear
	Muppets Win! Win! Win! Winning is everything when business gets down to business. In the crowd-rousing tradition of the MUPPET classic "Sell! Sell! Sell!" comes another triumphant message. A motivational closer that can’t be beat. A real winner!
	Negotiating Style Profile - 3rd Edition Introduce the theory and practice of collaborative negotiation with the Negotiating Style Profile (NSP). Based on Ury and Fisher’s win-win model, the NSP offers a simple framework for determining one’s negotiating style and the likely effect of that style in a negotiating situation. Ultimately, participants will learn to focus on those skills and methods that are likely to produce synergistic outcomes.
	Negotiations: Solving the Tough Problems Negotiations: Solving the Tough Problems will increase not only your comfort level with negotiations but it will also increase your overall effectiveness as a negotiator.
	Outback Treat teams to the exotic, eerie beauty of the Australian bush Country.
	Sales Is Not a Dirty Word An innovative training program that helps people understand the basics of consultative selling.
	Sales Training Activities A mix of over 80 icebreakers,role-plays, games, exercises, and sales training activities that focuses on universal sales knowledge and skills.
	SELL! 25 Essentials on Selling with Tom Peters To put it bluntly: If you can’t sell, you’re dead.
	Sell? A sale isn’t always all about selling… or is it? In this video, our host tells us about all the subtle aspects of sales, but his messages come across in a very different way.
	Selling By The Numbers with Fern Bratten Ask Fern Bratten , and she’ll tell you, "sales can be as easy as 1, 2, 3 and 4."
	Selling Skills Inventory -Third Edition Teach your salespeople the basics of smart, collaborative selling with the revised and expanded Selling Skills Inventory. Not only does this instrument measure aptitude, it also outlines a collaborative, step-by-step sales model your reps can put to immediate use.
	Selling with Passion with Fern Bratten Fern Bratten knows a lot about sales and customer service -- she has been in the sales business for many years.
	Seminars on DVD Combo Success Secrets and Practical Ideas from America’s Top Speakers and Trainers. Now available on a new 28 DVD Library.
	So You Want to Be A Success At Selling Series This classic four-part series is ideal for new sales recruits or as a refresher for experienced members of the sales team.
	Support the S.A.L.E. for Service & Support Professionals (3 Programs) This program is specifically designed for professionals who support sales teams in their organizations
	The Art of Selling The Art of Selling training video will ensure staff who deal with customers learn the key skills, techniques and behaviours of selling
	The Big Finish with Fern Bratten Laugh, learn and leave ready to inspire your staff and your customers with new sales savvy!
	The Competitive Edge The difference between making an on-site sales call and making a sale requires one very important factor: collaboration.
	The Happiness Advantage with Shawn Achor NEW! The Happiness Advantage is a DVD based program that shows you how happiness can improve your performance and satisfaction at work.
	The Rainforest Game An insightful hands-on exercise, The Rainforest Game is designed to provide individuals and teams with the opportunity to experience collaboration across both internal and external boundaries.
	The S.A.L.E. Series The S.A.L.E. Series: 1. Win the S.A.L.E. for Sales Professionals 2. Coach the S.A.L.E. for Sales Managers 3. Support the S.A.L.E. for Service & Support Professionals
	The Stanford Video Guide to Negotiating This true-to-life drama teaches specific skills that can give you the upper hand in any negotiation, while at the same time maintaining a positive working relationship with the other parties.
	The Three-Dimensional Interview: Evaluating for Capability, Commitment and Chemistry NEW! How do you successfully indentify the best person for the job? Selecting the best candidate requires a consistent, structured interview process that evaluates for three critical dimensions—capability, commitment and chemistry.
	WAYMISH® Why Are You Making It So Hard... for me to give you my money? NEW! How many customers does your organization lose every day? How many were planning to give you their money but ended up leaving in frustration? It may be more than you think!
	What’s My Selling Style? Can salespeople improve their performance just by understanding their selling style? Yes! Salespeople who are aware of their personal style are more effective than those who are not.
	Who Sold You This, Then? This remake tells the story of Charlie Jenkins, the engineer who manages to "unsell" his products and services.
	Win the S.A.L.E. for Sales Professionals (2 Programs) A part of the SalesSmarts™Series, "SalesSmarts™ for Sales Professionals" is specifically designed for participants who are new to sales or have limited sales experience.