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1 on 1 Informal Employee Performance Review NEW! Employees desire performance feedback from their supervisor not just a good job or you can do better every now and then; whether it is informal or formal, we all want meaningful and cyclical appraisal.
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5 Questions Every Leader Must Ask Today’s leaders face tremendous pressure to solve problems, achieve goals, manage change and improve productivity. But leadership doesn’t have to be so stressful. This program illustrates how solutions can easily present themselves when leaders ask team members the right questions and trust that "the answers are in the room."
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A Managers Guide A Manager’s Guide, is an excellent overview of the fundamental skills needed to survive and thrive in today’s complex work environments.
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After All, You’re the Supervisor Get the big picture on the supervisor’s role-from a supervisor’s perspective.
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Beyond Words - For Managers Managing employees successfully requires effective communication and interpersonal skills that go beyond the ordinary.
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Building Employee Morale - Missed Opportunities NEW! Building Employee Morale suggests a solution to the problem of employees feeling as if they’ve received a poor score when they’ve been rated as Meeting Performance Standards
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Can You Spare a Moment? A production featuring John Cleese, Angus Barnett, Lorraine Brunning, Ricky Gervais and Jaye Griffiths.
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Care and Candor: Making Performance Appraisals Work Performance appraisal meetings are often dreaded by both the manager and the employee. However, handled correctly, the appraisal meeting can be an invaluable opportunity to learn, grow, and increase motivation -- on both sides of the table.
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Coaching & Performance Feedback Series Training Scenes Designed to help team leaders, supervisors, managers and others in the workplace learn the skills needed to provide on-going, effective feedback.
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Coaching for Results Coaching for results is a comprehensive training resource that will help turn managers in to effective coaches.
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Coaching Skills Inventory No manager looks forward to approaching employees about job-performance problems — yet few tasks are more vitally important. The Coaching Skills Inventory offers a logical, 7-step formula for conducting coaching meetings that are based on mutual trust and respect.
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Discussing Performance Every job needs a good person. They need to be well trained and motivated to care about their organization. As supervisors or team leaders, we need to show that we appreciate their efforts and care about their work satisfaction.
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Effective Leadership Skills with Marshall Goldsmith Executive coach and best-selling author, Marshall Goldsmith, discusses personal and professional leadership skills and delivers tangible methods that will help you become a better person and employee.
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Encouraging the Heart Many people assume that money is the way to motivate others but Kouzes and Posner teach us that appreciation is the ultimate motivator.
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Feedback Solutions This 4 part series is designed to motivate your people and provide them with the skills to give and receive feedback, improve morale, develop performance, build empowered teams and deliver quality service.
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FeedForward: Coaching for Your Future NEW! Feedback has many benefits, especially for leaders. It tells you how you’re impacting the people around you. In that sense, feedback is much like the arrow on a shopping mall map that says "You Are Here."
It tells you where you are but it doesn’t tell you where you want to be ............
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Get Fit for Coaching While there are many skills and attributes of an effective coach, Get Fit for Coaching identifies and assesses areas of strength and improvement based on 5 critical skills found in research and literature: Building Rapport, Observing and Analyzing, Questioning and Listening, Providing Feedback, and Facilitating Learning.
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Get on the Right Bus NEW! Duke and Olympic Basketball Coach Mike Krzyzewski illustrates the power of words and values: Integrity, Respect, Imagination, Dependability, Work, Personal Responsibility Standards, Selflessness and more.
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Giving Feedback Emotional intelligence in action! This video is a simple model for formal and informal feedback, and demonstrates an emotionally intelligent approach. Made with the Hay Group and based upon its Emotional Competence Inventory.
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HRDQ Reproducible Program Library Ready. Print. Train.
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Insight Inventory Training Manual and Video This is the Video and training’s manual for the Insight Inventory Instrument. Consultants and trainers have come to appreciate the INSIGHT Inventory’s ease of use combined with practical skill development.
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Insights to Better Mentoring NEW! Mentoring is critical in today’s organizations, but how do you learn to be a better mentor? A 2007 Telly Award Winner and “Platinum Best of Show” recognition from the Aurora Awards!
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LeaderFiSH! NEW! Lead More Effectively Through The Power Of Your Relationships.
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Leadership and the One Minute Manager A revised version of the original video classic—updated for the 21st century! Lead an overview of the Situational Leadership® II (SLII®) model in this revision of our classic training video. Featuring Ken Blanchard, this video illustrates the key concepts of SLII® through some of Hollywood’s most entertaining moments.
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Leadership: What’s Trust Got To Do With It? - 2nd Edition NEW! Let this program teach leaders in your organization how to build trust and create a more productive work force.
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Leading By Example Part of The Covey Leadership Library Series.
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Let’s Talk! Performance Feedback Using feedback is a skill central to the success of any team and its leader.
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Little BIG Things: Strategy wtih Tom Peters The Little BIG Things with Tom Peters
You will soon be thinking about your brand, how and why your teams are formed, where to find your future markets, and even about the location of your desk!
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Managing Four Generations in the Workplace NEW! For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil.
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Managing Me NEW! The key to managing other people is learning how to manage you.
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MAXECUTION: Video on Demand for Every Enterprise Maxecution– offers online video content that drives maximum results and were developed by TRAINERS for TRAINERS!
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Millennium Coaching & Performance Feedback Series Coaching and performance feedback are emerging as two of the central skills needed by those leading their organizations into the 21st century.
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Millennium Leadership Capsules For the 21st Century As organizations move into the new millennium, they are experiencing change at an unprecedented rate. These leaner, reengineered organizations face critical challenges in facilitating the learning necessary for their employees to keep ahead.
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Mixing Four Generations in the Workplace NEW! This program will educate and stimulate positive interaction among your people. It will also dramatically reduce workplace conflict and provide managers and supervisors with strategies for dealing with recruiting, retaining, and motivating, using generational differences in a positive way.
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Not Just Another Meeting Easy-to-apply appraisal techniques for managers of industrial personnel.
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Once and for All: Resolving Performance Challenges Performance challenges can usually be resolved by following a clear set of actions!
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Ordinary People, Extraordinary Results NEW! True Stories of Great Leadership
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Pass It On: Coaching Skills For Managers Coaching is a mainstream management role – it’s essential that managers pass on knowledge & develop the skills of the people who work for them.
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Performance Excellence Series A series of 6 practical "how to" videos on coaching skills to help others perform better.
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Performance Matters: The Importance of Praise (Hosted by John Cleese) One of the most typical reasons that people consider leaving their jobs is because they feel they aren’t appreciated enough.
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Performance Matters: The Need for Constructive Criticism (Hosted by John Cleese) Enable managers to employ criticism as a means of preventing the recurrence of mistakes and improving staff performance.
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Positive Discipline Positive Performance Coaching is achievable when supervisors and managers have the right training.
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Supervisor Toolkit A library of 90 video clips on various aspects of supervision, plus a comprehensive guide for using the clips in a number of innovative ways.
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The Appraisal Interview,
Lessons for Both Parties in the Appraisal Shows managers how to understand and address the needs of their staff.
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The Art of Coaching In Business, 2nd Edition Effective coaching is essential to building any successful organization.
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The Consultant: Just in Time Information (JITI) - 4 Part Series NEW! An incredible series of resource tools that allow managers and supervisors to get quick information and the answers they need to successfully handle the most common problems they face in today’s workplace.
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The Continuous Performance Appraisal: Coaching is the Key A frustrated manager learns the value of follow-through and coaching to help employees meet performance goals.
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The Front of the Class , Learning to Lead The Front of the Class training video is a leadership and management video that takes us back to school for a refresher course on being in charge.
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The Helping Hand: Coaching Skills for Managers(with John Cleese) Coaching skills for managers.
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The Leader as Coach Investigate the coaching skills which are vital to any organization’s learning and success.
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The Leader as Mentor As organizations move into the new millennium, they are experiencing change at an unprecedented rate.
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The Power of One with Robert Cooper Now you can benefit from this groundbreaking approach that unlocks hidden capacity to win in a changing world. Dr. Robert Cooper uses crystal-clear questions, uncommon wisdom, and proven solutions to show how to work smarter, not harder – with more trust, initiative, integrity, and values.
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The Practical Coach Coaching is the process of letting people know that what they do matters to you.
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The Three Signs of a Miserable Job: Video Presentation & Companion Guide In The Three Signs of a Miserable Job Video Presentation & Companion Guide you will hear from best-selling author, Patrick Lencioni. Lencioni examines the model, shares captivating examples from his own career and consulting experience, and provides practical advice for overcoming the Three Signs.
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This Is Going To Hurt Me More Than It Hurts You: The Bad News Interview This video uses humor to explain the steps that should be taken by a manager or team leader to ensure that their employees facing bad news accept the decision with as little damage as possible to morale.
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Walk Awhile In My Shoes NEW! Based upon book of the same name. Help to break down the "us vs. them" beliefs and behaviors while encouraging new levels of understanding, empathy, and cooperation. Encourage your managers and employees to meet in the middle and walk the rest of the way together.
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We Need to Talk: Coaching Employees In Health Care Address health-care staff performance isues in a uniformed coaching session!
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We Need to Talk: Coaching Problem Employees This unique and dramatic case study presents typical workplace scenarios that will prepare managers to handle the difficult issues, emotions, evasions and diversions that often get in the way of employee achievement.
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Whale Done! In Action (Program 2) What does training killer whales have to do with training humans? More than you may think! In this inspirational training program, Ken Blanchard teaches viewers a technique that actually increases employee effectiveness at work, and it’s a technique used by the whale trainers of SeaWorld!
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Whale Done!™Program 1 Whale Done! is designed to teach people how to improve their relationships at work in order to become more productive and to achieve better results.
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Whale Done!™Series
The Power of Positive Relationships What does training killer whales have to do with training humans?
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What A Manager Should Say What A Manager Should Say: Leaders should recognize that everything happens through conversation. Language matters. It can divide us or unite us. The words you choose and how you use them are the keys to creating "We". As a manager, try shifting from the words you use, to the words that you should use.
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When the Coach is You Anyone at any time can become a workplace coach--including people other than management. This program shows employees simple steps that will help them successfully teach what they know to another person.
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Would I Follow Me Inspire people to follow you with their hearts and minds.
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Would I Inspire Me NEW! What does it take to inspire a work group to greater commitment and productivity? For those who liked “Would I Follow Me?” this program is the perfect next step in leadership training.
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