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Human Resources Training Products

Management / Supervisory Skills

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1 on 1 Informal Employee Performance Review NEW!
Employees desire performance feedback from their supervisor not just a good job or you can do better every now and then; whether it is informal or formal, we all want meaningful and cyclical appraisal.

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30 Ways to Make More Time NEW!
This time management training video is an easy and humorous way to sharpen your communication and performance management skills. Humorous and down-to-earth, this Video Arts training video is a fun way to teach personal efficiency.

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5 Questions Every Leader Must Ask
Today’s leaders face tremendous pressure to solve problems, achieve goals, manage change and improve productivity. But leadership doesn’t have to be so stressful. This program illustrates how solutions can easily present themselves when leaders ask team members the right questions and trust that "the answers are in the room."

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A Leaders Guide to Delegating
What’s every top manager’s secret to success? In a word: delegate, delegate, delegate.

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A Managers Guide
A Manager’s Guide, is an excellent overview of the fundamental skills needed to survive and thrive in today’s complex work environments.

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Accentuate the Positive!
Featuring SeaWorld Animals!

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After All, You’re the Supervisor
Get the big picture on the supervisor’s role-from a supervisor’s perspective.

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Be Prepared for Meetings
How to make meetings twice as productive.

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Be Prepared to Lead
Strengthen your leadership skills as a manager or supervisor.

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Behavioral Interviewing: Taking the Guess Work out of Recruiting
Behavioral interviewing: taking the guesswork out of recruitment shows how to conduct an effective interview.

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Beyond Words - For Managers
Managing employees successfully requires effective communication and interpersonal skills that go beyond the ordinary.

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Beyond Words Hiring & Interviewing
Did you know that some jury consultants use body language experts when they are screening jurors? How can you apply these same skills to screening and interviewing job applicants?

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Beyond Words: Hiring & Interviewing Series
Applicants can give the right answers to the top interview questions, but their body language may convey something completely different. Learn the nonverbal gestures that can help every interviewer make a more informed hiring decision. THREE VIDEOS!

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Breakthrough Listening
Develop good communication skills—by becoming a better listener.

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Building Employee Morale - Missed Opportunities NEW!
Building Employee Morale suggests a solution to the problem of employees feeling as if they’ve received a poor score when they’ve been rated as Meeting Performance Standards

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Can You Spare a Moment?
A production featuring John Cleese, Angus Barnett, Lorraine Brunning, Ricky Gervais and Jaye Griffiths.

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Care and Control: A Better Approach to Termination
Terminations don’t have to leave the exiting employees devastated, the remaining employees angry, and the company open to lawsuits.

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Character in Action: United States Coast Guard On Leadership
Best-selling author Donald T. Phillips ("Lincoln on Leadership") demonstrates the highest qualities of leadership, and how to apply them, using the shining example of the United States Coast Guard.

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Coaching for Results
Coaching for results is a comprehensive training resource that will help turn managers in to effective coaches.

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Communication Cornerstones: Building Trust
Learn how to be an effective manager. Using a unique comparison between good and bad management styles, this program is certain to captivate and educate your employees.

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Complete Mentoring Program
The Complete Mentoring Program is a comprehensive, unified, video-based mentoring system.

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Conflicts in the Workplace: Sources & Solutions
The Bottom line is: there will always be conflict. The secret is learning to manage it successfully. Doing so empowers you to take control of your life—and career.

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Continuous Motivation!
Watch and learn as Harry Anderson, popular star of television’s Night Court and Dave’s World, teaches you and every kind of manager the value of Continuous Motivation!

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Criticism: Giving and Taking
Understand how to turn criticism to your benefit.

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Discussing Performance
Every job needs a good person. They need to be well trained and motivated to care about their organization. As supervisors or team leaders, we need to show that we appreciate their efforts and care about their work satisfaction.

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Diversity: Food for Thought
Valuing and appreciating diversity is an incredibly powerful business advantage in today’s workplace.

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Documenting Discipline II NEW!
Give your managers a fair and consistent way to deal with negative employee behaviors with this new program!

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Effective Delegation
This program will help guide managers on how to share responsibility and authority with others.

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Effective Leadership Skills with Marshall Goldsmith
Executive coach and best-selling author, Marshall Goldsmith, discusses personal and professional leadership skills and delivers tangible methods that will help you become a better person and employee.

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Encouraging the Heart
Many people assume that money is the way to motivate others but Kouzes and Posner teach us that appreciation is the ultimate motivator.

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Enhancing Morale
This program investigates the link between workplace culture and morale, and the role that leaders play in creating and maintaining morale. Featuring dramatized scenarios and panel discussion, this program will assist to identify current and potential issues and offers practical steps to develop a positive workplace culture that engenders good morale.

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EVEREST - Creating Greatness (Expanded Leadership Training Package)
This expanded package, which includes the inspiring and best-selling Everest video along with companion materials, will teach you and your team a whole new mindset about creating greatness.

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FeedForward: Coaching for Your Future NEW!
Feedback has many benefits, especially for leaders. It tells you how you’re impacting the people around you. In that sense, feedback is much like the arrow on a shopping mall map that says "You Are Here." It tells you where you are but it doesn’t tell you where you want to be ............

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Flawless Leadership
Leading teams through powerful briefing and de-briefing processes.

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Follow the Leader
Guess what? There’s a whole new generation of business leaders in the incubator. The Gen X-ers, and Gen-Yers right behind them, demand a new kind of leadership training.

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Get Fit for Coaching
While there are many skills and attributes of an effective coach, Get Fit for Coaching identifies and assesses areas of strength and improvement based on 5 critical skills found in research and literature: Building Rapport, Observing and Analyzing, Questioning and Listening, Providing Feedback, and Facilitating Learning.

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Great Minds on Leadership
A great way to start any meeting or training session, the Great Minds will put your group in the right frame of mind for success.

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Gung Ho! (Dramatic Version with Narration)
The video version of Ken Blanchard and Sheldon Bowles’ best-selling book brings the compelling story of Gung Ho! to life.

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Harassment & Diversity: Respecting Differences — Manager Version
Managing in a diverse workplace can be a challenge. Still, every manager has the responsibility to maintain a harassment-free workplace!

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Harassment for Managers - A New Look NEW!
Harassment for Managers: A New Look focuses on the recent forms of harassment. As a reliable guide, it outlines managers’ responsibilities to prevent harassment, conduct and document training, and create a respectful work environment.

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Has That Buck Stopped Yet?
Responsibility – every individual in every workplace has it, but sadly, there are some who don’t take it.

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I Wish My Manager Would Just…
Honest thoughts from employees on what managers can do to help them be more successful.

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Insights to Better Mentoring NEW!
Mentoring is critical in today’s organizations, but how do you learn to be a better mentor? A 2007 Telly Award Winner and “Platinum Best of Show” recognition from the Aurora Awards!

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It’s A Wonderful Life: Leading Through Service
Dr. Margaret Wheatley, author of several best-selling books on organizational behavior, connects scenes from the classic film, It’s a Wonderful Life with Jimmy Stewart, analyzing the characters, the story, and how they relate to creating a wonderful life at work by leading through service.

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It’s All About Culture
The culture of any workplace is shaped by its people. It is unique to each workplace because the people are unique.

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It’s OKAY To Be the BOSS NEW!
Best-selling author and Management consultant, BRUCE TULGAN, has declared the days of "hands-off" management are over! This riveting new release is a "call to action" for all managers and leaders to fight the under-management epidemic and become the boss their employees appreciate and deserve.

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JACK CADE’S NIGHTMARE 1: A SUPERVISOR’S GUIDE TO LAWS AFFECTING THE WORKPLACE
Designed to help reduce the potential liability that all organizations and their management staffs face on a daily basis, this training program sensitizes supervisors and managers to the problems and legal liabilities that can arise under the rapidly changing labor and employment laws.

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JACK CADE’S NIGHTMARE 2: DOUBLE LIABILITY
Based on the popular characters from JACK CADE’S NIGHTMARE, this video-based workshop demonstrates what can happen if supervisors don’t take appropriate steps to resolve subordinate-created problems and conflicts.

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JACK CADE’S NIGHTMARE III: CAUGHT IN THE CROSSFIRE
The workplace has become more stressful than ever before and relentlessly competitive.

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Jack Cade’s Nightmare Series
Purchase the entire Jack Cade’s Nightmare Series.

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Keeping the Good Ones
The message of this training video is simple - treat your team members as people first and employees second.

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Leader Madness
Leadership is a powerful substance that can be easily abused. The key to using it wisely lies within each of us.

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LeaderFiSH! NEW!
Lead More Effectively Through The Power Of Your Relationships.

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Leadership and the One Minute Manager
A revised version of the original video classic—updated for the 21st century! Lead an overview of the Situational Leadership® II (SLII®) model in this revision of our classic training video. Featuring Ken Blanchard, this video illustrates the key concepts of SLII® through some of Hollywood’s most entertaining moments.

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Leadership Challenge (Revised Edition)
From its initial launch to the present, The Leadership Challenge has proven to be a groundbreaking model for anyone interested in leadership training.

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Leadership Management Mix
What makes a good manager? What makes a good leader? Is leadership just a fashionable name for management or are the skills of leadership distinctly different? If leadership is different, what’s the best mix of management and leadership for your job?

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Leadership: What’s Trust Got To Do With It?
This realistic video demonstrates how to build trust in your organization.

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Leadership: What’s Trust Got To Do With It? - 2nd Edition NEW!
Let this program teach leaders in your organization how to build trust and create a more productive work force.

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Leading By Example
Part of The Covey Leadership Library Series.

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Legal & Effective Employment Terminations
The statistics are simply staggering: more than eight times out of ten, a judge will rule in favor of an employee suing your organization for wrongful termination.

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Legal & Effective Interviewing II - The Right Questions
The selection interview is the most important step in the hiring process. In today’s down-sized corporations, managers and supervisors – and even front-line employees – are playing a crucial role in the interviewing process.

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Legal & Effective Progressive Discipline
A system of progressive discipline is the best safeguard against charges of discrimination and wrongful discharge.

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Legal and Effective Performance Appraisal
Performance appraisals provide an ideal opportunity for collaborative, two-way communication between supervisors and their employees.

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Legal Peril: Eight Management Pitfalls to Avoid, with Harry Hamlin
Learn how to avoid these key legal perils and reduce your Managers’ and your Company’s exposure to lawsuits!

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Let’s Face It: Harassment Training For Supervisors NEW!
Harassment training has become a legally required mandate in some states with many others soon to follow. With potential liabilities growing, it’s important to make sure everyone in a leadership position understands the importance of their actions – and their key part in eliminating harassment from the workplace.

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Little BIG Things: Strategy wtih Tom Peters
The Little BIG Things with Tom Peters You will soon be thinking about your brand, how and why your teams are formed, where to find your future markets, and even about the location of your desk!

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Managing - Only Just!
Be more aware of the emotional impact of your behaviour in stressful situations. Managers can find themselves squeezed between demands from’"on high" and resentments and lack of resources below.

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Managing Four Generations in the Workplace NEW!
For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil.

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Managing Generation Y
Three generations are now in the workplace, and the youngest – Generation Y – are making their mark.

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Managing Me NEW!
The key to managing other people is learning how to manage you.

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Max and Max
Part of the Covey Leadership Library Series.

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MAXECUTION: Video on Demand for Every Enterprise
Maxecution– offers online video content that drives maximum results and were developed by TRAINERS for TRAINERS!

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Millennium Leadership Capsules For the 21st Century
As organizations move into the new millennium, they are experiencing change at an unprecedented rate. These leaner, reengineered organizations face critical challenges in facilitating the learning necessary for their employees to keep ahead.

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Mixing Four Generations in the Workplace NEW!
This program will educate and stimulate positive interaction among your people. It will also dramatically reduce workplace conflict and provide managers and supervisors with strategies for dealing with recruiting, retaining, and motivating, using generational differences in a positive way.

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Muppets - The Half Minute Manager
Sometimes the goals involved in issues of productivity and time management get lost behind the stopwatch. This break film shows how speeding up can sometimes cause the whole system to break down.

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Not Everyone Gets A Trophy NEW!
This program takes a smart and humorous look at the challenges of training and managing a young, talented generation of employees - Generation Y. This dynamic program is packed with laughter, stories and practical examples of techniques that any manager can use to transform these young employees into “The highest performing workforce in history.”

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Ordinary People, Extraordinary Results NEW!
True Stories of Great Leadership

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Painless Performance Improvement
The Painless Performance Improvement training video provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues.

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Pass It On: Coaching Skills For Managers
Coaching is a mainstream management role – it’s essential that managers pass on knowledge & develop the skills of the people who work for them.

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Patterns, Program 2, Responding to Sexual Harassment
Program 2 examines the legal liability issues and questions of personal responsibility that managers and supervisors must face.

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Performance Excellence Series
A series of 6 practical "how to" videos on coaching skills to help others perform better.

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Performance Matters: The Importance of Praise (Hosted by John Cleese)
One of the most typical reasons that people consider leaving their jobs is because they feel they aren’t appreciated enough.

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Performance Matters: The Need for Constructive Criticism (Hosted by John Cleese)
Enable managers to employ criticism as a means of preventing the recurrence of mistakes and improving staff performance.

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Positive Discipline
Positive Performance Coaching is achievable when supervisors and managers have the right training.

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Pygmalion Effect: Managing The Power Of Expectations
It’s a fact. Limited expectations bring limited results, high expectations lead to exceptional results. The phenomenon is known as the Pygmalion Effect and it has been documented numerous times in both business and education.

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Quality Supervision for Industry
Supervisors influence employee morale, commitment, and turnover. They determine the degree of teamwork that can be achieved.

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RESULTS RULE! Build a Culture that Makes Your Team a Hero
Help to build a culture in your organization based on results!

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Risk Maker Risk Taker: A Managers Guide to Risk
Risk management is a vital training topic for any organization. Whether you’re implementing a new strategic plan or coordinating a single event, risk involves the culture, processes and structures through which potential opportunities and possible adverse effects are fully weighed and considered.

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Sexual Harassment in the Workplace, It’s Not Enough to Know Better Manager Version
Persons in management positions are held to a higher legal standard in sexual harassment cases, thus the need for this specialized version of It’s Not Enough to Know Better. This video provides the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace.

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Sexual Harassment in the Workplace: It’s Not Enough to Know Better e-Learning Course for Managers NEW!
This e-learning course will provide the education, guidance and authority to help your managers prevent, recognize and report sexual harassment incidents.

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Sexual Harassment: A Commonsense Approach — Manager’s Version
True-to-life scenes showing managers how to prevent harassment in the workplace, and what to do when it does occur.

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Sexual Harassment: A Manager’s Guide in California
Safeguard your organization with this Trainer’s Toolkit that has been tailored to the new California training requirements.

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Sexual Harassment: A Manager’s Responsibility
Part of the 3-video series, Sexual Harassment: Awareness, Perception & Prevention, which shows how to stop harassment through understanding and strategies for prevention.

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So Help Me (Supervisor Edition)
“Great customer service thrives in an environment where employees are encouraged and supported.”

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So Help Me Series
What do customers value most in customer service? How do supervisors affect customer service? Find out with two new programs aimed at employees and supervisors.

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Soaring with the Phoenix

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Successful Termination
Terminations are tough. Learn how to do them properly with this termination training video.

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Supervisor Toolkit
A library of 90 video clips on various aspects of supervision, plus a comprehensive guide for using the clips in a number of innovative ways.

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The 7 Habits of Highly Successful People
This program as seen on PBS will provide you with valuable insights into how the 7 Habits work on an individual level, with organizations and entire communities.

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The Art of Coaching In Business, 2nd Edition
Effective coaching is essential to building any successful organization.

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The Balance Sheet Barrier featuring John Cleese
In this vital program, John Cleese stars as Julian Caruthers, a high-level executive who’s terrified of numbers!

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The Consultant on Management (CD-ROM)
A great reference tool for instant solutions to personnel problems!

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The Consultant: Just in Time Information (JITI) - 4 Part Series NEW!
An incredible series of resource tools that allow managers and supervisors to get quick information and the answers they need to successfully handle the most common problems they face in today’s workplace.

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The Covey Leadership Library, 5 Video Set
Imagine if you could increase your organization’s effectiveness by changing the way people think about their jobs, their relationships, and the way they approach problems and opportunities.

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The Dreaded Appraisal
Emphasizing the need to remain in control, avoid irrelevant arguments and gain agreement on specific, measurable performance goals.

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The Excellence Files
This program is a series of eight cases of outstanding and visionary management.

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The Front of the Class , Learning to Lead
The Front of the Class training video is a leadership and management video that takes us back to school for a refresher course on being in charge.

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The Front Of The Class, Learning to Lead (Blue Collar Version)
Being a supervisor is like moving to the front of the class: everyone around you is watching your moves and expecting the best.

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The Great Minds Series NEW!
Inspiring quotes from some of history’s greatest minds set to dramatic music and coupled with classic footage. Let the likes of Winston Churchill, John F. Kennedy and Martin Luther King inspire you, motivate you and teach you through their own words, pictures and video.

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The Leadership Pickles!
A FUN and INSPIRATIONAL new training video on leadership with BOB FARRELL.

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The Leadership Secret of Gregory Goose
This video-based workshop focuses on the concept of “shared leadership” and was created by best selling author Judith E. Glaser.

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The New Workplace
In the old workplace, we expected the work we did to stay the same. Change happened when we changed our jobs. In the new workplace, we can expect the work we do to continuously change in an ongoing effort to better serve our customers.

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The Power of Positive Discipline
This program helps managers address performance shortcomings calmly and professionally for optimum outcomes.

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The Race Without a Finish Line
Staying afloat in the ever-changing sea of corporate competition is no easy task.

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The Sid Story - with Dennis Franz
Skeptical workers with "who cares" attitudes can be motivated. Teach your managers how!

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The Story Of A New One Minute Manager
THE MOST POPULAR MANAGEMENT METHOD IN THE WORLD

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The Virtual Office - Wherever Work Needs To Be
Focuses on the needs and skills of the people who create and sustain the successful virtual office: workers, the managers, and fellow team members.

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The Wisdom of Caring Leaders NEW!
Donald Van de Mark, former anchorman and journalist at CNN, CNBC and public television, interviews, profiles and provides his insights on the successful traits of CEOs and company founders: Jack Welch (GE), Sir Richard Branson (Virgin), Anita Roddick (Body Shop), Stephen Covey (7 Habits) and Pierre Omidyar (eBay).

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The X Factor: Managing and Motivating Generation X
Claire Raines is the nation’s leading expert on Generation X. In this video, she will give you new information about Generation X workers.

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Understanding the New ADA NEW!
The A.D.A. Amendments Act (A.D.A.A.A.) was signed into law in 2008 and is now in effect!

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Union Realities: Talking with Employees
Do your managers understand what they legally can and cannot do when faced with a union organizing campaign?

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We Need to Talk: Coaching Problem Employees
This unique and dramatic case study presents typical workplace scenarios that will prepare managers to handle the difficult issues, emotions, evasions and diversions that often get in the way of employee achievement.

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Whale Done! In Action (Program 2)
What does training killer whales have to do with training humans? More than you may think! In this inspirational training program, Ken Blanchard teaches viewers a technique that actually increases employee effectiveness at work, and it’s a technique used by the whale trainers of SeaWorld!

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Whale Done!™Program 1
Whale Done! is designed to teach people how to improve their relationships at work in order to become more productive and to achieve better results.

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Whale Done!™Series The Power of Positive Relationships
What does training killer whales have to do with training humans?

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What A Manager Should Say
What A Manager Should Say: Leaders should recognize that everything happens through conversation. Language matters. It can divide us or unite us. The words you choose and how you use them are the keys to creating "We". As a manager, try shifting from the words you use, to the words that you should use.

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What’s My Leadership Style? 3rd Edition
What’s My Leadership Style offers a powerful yet non-threatening method of understanding leadership.

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When the Coach is You
Anyone at any time can become a workplace coach--including people other than management. This program shows employees simple steps that will help them successfully teach what they know to another person.

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Without Regard: eLearning Course for Managers NEW!
Although it is widely understood that harassment & discrimination in the workplace are not tolerated, it is the subtle forms of harassing behavior and discrimination that are still prevalent in today’s workplace. This course will help managers understand their role and provides them with specific guidelines and six unarguable principles to prevent harassment, discrimination and retaliation in the workplace.

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Would I Follow Me
Inspire people to follow you with their hearts and minds.

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Would I Inspire Me NEW!
What does it take to inspire a work group to greater commitment and productivity? For those who liked “Would I Follow Me?” this program is the perfect next step in leadership training.

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Would I Work For Me?
Essential Training for all Supervisors & Managers

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