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Human Resources Training Products

Continuous Improvement

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40 Hours: Invest In Yourself
By seeking growth, finding purpose and taking pride in their work, your employees not only invest in themselves but also, invest in your company.

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A Complaint Is A Gift: Using Customer Feedback As A Strategic Tool
Successful organizations know that the only way to win customer loyalty and ensure customer satisfaction is to differentiate their products and services by treating the customer and their complaints as if they are the ONLY priority.

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A Greener Workplace: Planning and Managing Sustainability
This program discusses the benefits of “green” workplaces. The lead must come from the top—managers and business owners find themselves needing to be increasingly in tune with sustainable and ecological thinking.

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Beyond Customer Service: Gracious Hospitality the Biltmore Way NEW!
This insider’s guide offers an insightful approach to proven methods of exceptional customer care.

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Beyond Impossible
When a young boy discovers a rusting Model A in a cornfield, Henry Ford himself appears to espouse his doctrine that nothing is impossible if you think outside your self-imposed limitations. An exciting story that inspires and encourages expansive thinking.

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Can We Count on You? NEW!
Some employees are naturally dependable. Others show promise, but need a little coaching in what it takes to be an accountable person. Taking a common-sense approach to personal accountability and its impact on long-term job success, this program illustrates 10 workplace behaviors that help someone become the kind of person others can depend upon.

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Celebrate! Change Your Lens, Change Your Life NEW!
Don’t prove yourself; improve yourself. Continue and expand the lessons introduced in Dewitt Jones’ best selling 2001 release "Celebrate What’s Right with the World."

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Communication Breakdown
Communication Breakdown will identify and prescribe a "fix" for the seven most important communication problems that can derail your organization.

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Dashboard
What’s on your "dashboard"? Are you measuring the right things? How do you know if your organization is making meaningful improvements?

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Do Right! The Plan
Lou Holtz illustrates how many of America’s most influential leaders nurtured success by focusing on these key elements, including former New York City Mayor Rudy Giuliani, Super Bowl Champion Jerome Bettis, and Civil Rights Leader Martin Luther King Jr.

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Embracing Change: with Laura Goodrich NEW!
Fast-paced and funny, this four minute program is applicable for all levels of an organization, and will effectively set the stage for meaningful dialogue.

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Enhancing Morale
This program investigates the link between workplace culture and morale, and the role that leaders play in creating and maintaining morale. Featuring dramatized scenarios and panel discussion, this program will assist to identify current and potential issues and offers practical steps to develop a positive workplace culture that engenders good morale.

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Even Eagles Need a Push
Imagine what your organization could do if more people were committed to making their best contribution.

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FiSH! Culture
Would you like an organization that doesn’t lack motivation? Would you like complaints to be rare, with the only shot in the arm needed is the annual flu shot?

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FiSH! Video Pack
Imagine a workplace where everyone brings energy, passion, and a positive attitude with them every day. Managers and employees at Seattle’s world-famous Pike Place Fish Market do just that. “FiSH!” examines this phenomenon and how it can work in any type of business or organization.

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For the Love of It NEW!
How can you find a way to love what you do? Every day?

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Four Generations: The Greatest Potential NEW!
Four Generations: The Greatest Potential profiles each generation’s attitudes, mindsets and values, and helps your employees understand and empathize with colleagues from a different generation.

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Gifts from the Mountain NEW!
Author Eileen McDargh discusses how her backpacking trips around the world forced her to slow down, consider her surroundings, and get away from the demands of an otherwise hectic life. The lessons she learned helped her become more productive, positive, and purposeful at home and in the workplace. This beautiful and insightful film discusses some fundamental truths to help us deal with life’s complexities by enjoying the journey.

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Great Minds on Creativity, Innovation and Imagination
A great way to start any meeting or training session, the Great Minds will put your group in the right frame of mind to focus on Innovation and Creativity.

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Impressions Count: An Introduction to Workplace Etiquette and Communication
What kind of impression are you making to visitors to your work environment?

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It’s a Way Not a Day: Bringing Your Values to Life
Effective organizations don’t just put their values into a document, they put their values into action.

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It’s So Simple
Want to achieve success? You Can - It’s So Simple. Fly in the face of Corporate fear and make your business soar!

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Little BIG Things: Excellence with Tom Peters
The Little BIG Things training program is a collection of five DVDs that can be purchased individually or as a series.

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Little BIG Things: Service with Tom Peters
Tom will help you and your teams organizationally attack, dismantle, and rebuild how you view the service you provide to your customers.

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Living the Brand: the Patagonia Story
To encourage people in your organization to recognize that they can contribute to building the brand with their everyday actions.

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Looking Forward: Your Performance Appraisal
Everyone knows that managers need to be trained to lead successful performance appraisal meetings. But did you ever consider the other side of the table? Your employees are a critical piece of the puzzle. Only when both parties are feeling well-prepared and confident can the appraisal meeting achieve its highest potential.

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Make it Matter
Whether you’re a person just starting out in a job, a mid-level manager or a senior leader, you will not become "essential" unless you are proactive at making it happen. Using a variety of stories and examples, communication coach John Jenson illustrates three things a person can do to ensure they bring value to the organization and its customers.

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More Than One Right Answer
In More Than One Right Answer, best selling author Dewitt Jones reminds us that it’s usually easy to find one right answer. The challenge; however, lies in finding new answers and angles. It is amazing what we can discover when we look for multiple right answers to our problems and challenges. In true Dewitt Jones fashion, this beautiful short film is perfect for any organization looking to open people’s minds to new ideas and ways of thinking.

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PowerPoint Quiz Show Games 6-Pack, Volume 1
Increase your team’s learning retention and have fun in the process! Just add your own training questions and play these great PowerPoint games. You’ll love the visual impact you can create.

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Ready. Set. CHANGE! NEW!
As organizations change with increasing speed, so does the pace in which employees must respond. Employees need the skills to react smarter, adapt faster and engage together in the face of change.

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Shifting Years with Laura Goodrich NEW!
With 4 generations in the workplace, how do you help bridge the communication gap? How do you begin meaningful dialog? How do you create cohesive, productive teams?

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The Basics Of Business Etiquette
The way you handle yourself in a business and social environment can reveal a lot about you and your position in an organization.

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The Consultant: Just in Time Information (JITI) - 4 Part Series NEW!
An incredible series of resource tools that allow managers and supervisors to get quick information and the answers they need to successfully handle the most common problems they face in today’s workplace.

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The Spirit At Work with James Autry
Have you ever been connected with a group of people who were faced with an almost impossible task?

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The Star Thrower Story by Joel Barker
Now, one of Joel Barker’s most cherished stories, The Star Thrower, is available as a short film!

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The Three Signs of a Miserable Job: Video Presentation & Companion Guide
In The Three Signs of a Miserable Job Video Presentation & Companion Guide you will hear from best-selling author, Patrick Lencioni. Lencioni examines the model, shares captivating examples from his own career and consulting experience, and provides practical advice for overcoming the Three Signs.

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The Truth About E-mail
Do your employees know the truth about e-mail? When e-mails are effective and appropriate?

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The Truth Series™
This program was created to give trainers the ability to facilitate a learning session on a needed topic in a short amount of time.

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Toxic Talk: What Would You Say?
Relationships and camaraderie at work are essential for an engaged workforce. However, the examples depicted in this training toolkit have crossed the line and have become damaging to employee relationships, employee morale and productivity.

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Train the Trainer Series
To hold effective corporate training sessions, you’ve got to train the trainer! These Train the Trainer videos demonstrate top training techniques — including reinforcement, presentation and evaluation.

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TrainingBytes™: Increasing Emotional Intelligence
Why do some people handle constant change, confusion and competing priorities better than others? Emotional Intelligence.

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Who Are "They" Anyway?
A tale of achieving success at work through personal accountability. This program features BJ Gallagher, coauthor of the best selling "A Peacock in the Land of Penquins".

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Why Didn’t I Think of That? II
Unleash your employees’ creative potential!

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Win Teams: How One Company Made Empowerment Work
This video demonstrates to workers, supervisors, and managers that self directed work teams can and do work, not just for the company’s benefit, but for everyone’s.

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WorkSmarts™ How to Get Along, Get Noticed, and Get Ahead
This course shows employees and supervisors what it really takes to fit in and succeed in an organization.

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Writing for Business Results
This clear-cut, non-threatening approach gives you the principles you need to make your writing powerful, interesting and relevant to the reader.

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YES Lives in the Land of NO
Understanding the sources of negativity; both our own and others’, is essential for people to work together effectively. YES Lives in the Land of NO will guide participants through their own journeys in the land of NO. This animated program will help viewers deal with negativity faster, more effectively, and with a lot less discouragement and despair.

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Your Summit Awaits Revised
Although your goal may not be getting to the top of Mount Everest, adventurer Jamie Clarke’s messages about making your dreams your goal, following your passion, finding success in failure, and showing gratitude, are universal and apply to all organizations and audiences.

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