Communication Skills Video, DVD, Workplace Training | E-Learning, HR Soft Skills| BPGrp.com

Human Resources Training Products

Communication Skills

	5 Questions Every Leader Must Ask Today’s leaders face tremendous pressure to solve problems, achieve goals, manage change and improve productivity. But leadership doesn’t have to be so stressful. This program illustrates how solutions can easily present themselves when leaders ask team members the right questions and trust that "the answers are in the room."
	A Look Inside Ourselves (Part 2 of the Valuing our Workplace Series)
	Abilene Paradox, 2nd Edition The Abilene Paradox will help get your team on the road to increased profits and productivity.
	ACTIONS Speak! Behavior-based Interviewing NEW! The author of the Best Selling Interviewing program of all time is back with a new DVD. This production combines storytelling with practical roleplays to deliver a fresh new approach to legal and effective behavior-predicting interviewing for employers.
	Anyone Can Be An Ally with Brian McNaught NEW! The world’s leading corporate diversity consultant dealing with gay, lesbian, bisexual and transgender issues in the workplace, demonstrates how anyone can help create a respectful workplace.
	Assert Yourself Help show your team members what assertive behavior is and isn’t, and how and when to be assertive.
	Batteries Not Included: The Energized Approach NEW! IT’S AN ENERGY THING! Having trouble getting a new program or initiative off the ground? Not sure how to get employee buy in? Is your company going through changes and you find yourself facing resistance? Have a shelf full of good programs that you’d like to turn into great ones?
	Being Assertive This program shares the ’how to’s’ of assertive communication and identifies other common communication styles that can cause difficulties in the workplace.
	Beyond Words - For Managers Managing employees successfully requires effective communication and interpersonal skills that go beyond the ordinary.
	Beyond Words Hiring & Interviewing Did you know that some jury consultants use body language experts when they are screening jurors? How can you apply these same skills to screening and interviewing job applicants?
	BRAINS! Harnessing the Power of Emotional Intelligence-Training Kit The link between emotional intelligence and job performance is undeniable. The challenge is teaching people how to take action and learn this fluid skill.
	Breakthrough Listening Develop good communication skills—by becoming a better listener.
	But I Don’t Have Customers! Change the perception that outside customers are the only ones who matter!
	Can We Count on You? NEW! Some employees are naturally dependable. Others show promise, but need a little coaching in what it takes to be an accountable person. Taking a common-sense approach to personal accountability and its impact on long-term job success, this program illustrates 10 workplace behaviors that help someone become the kind of person others can depend upon.
	Communicating Non-Defensively, Revised Edition Have you ever expressed an opinion that led others to become more defensive or hostile-even if you didn’t mean it personally?
	Communication Breakdown Communication Breakdown will identify and prescribe a "fix" for the seven most important communication problems that can derail your organization.
	Communication Cornerstones: Building Trust Learn how to be an effective manager. Using a unique comparison between good and bad management styles, this program is certain to captivate and educate your employees.
	Communication Counts: Speaking and Listening for Results NEW! Many failed projects, missed deadlines and workplace conflicts are attributed to communication blunders.
	Communication Derailed Game This powerful, fast-paced simulation game helps proactively equip your people with the skills necessary to become good communicators.
	Communication Nightmares: Solutions to Your Top Communication Problems Communicating with coworkers can be one of the most challenging parts of your workday. At one time or another, we’ve all had to maintain a conversation with someone who is defensive, a poor listener or a discussion dominator.
	Communication Toolkit A library of 39 video clips on various aspects of communication, plus a comprehensive guide for using the clips in a number of innovative ways!
	Communication: The Nonverbal Agenda This film offers concrete guidance in becoming more alert to this "silent language."
	Constructive Communication: How to Give It and How to Take It Introduced in this video are three techniques for successfully giving and receiving criticism.
	Coping with Difficult People - Parts 1 & 2 There are ways you can survive difficult people at work! Coping with Difficult People explains six different personality types that could prevent you from doing your job adequately and what to do to gain cooperation.
	Criticism: Giving and Taking Understand how to turn criticism to your benefit.
	Customer Service Recovery for Healthcare: The Right Words at the Right Time NEW! This step-by-step approach to customer service recovery reinforces memorable best practices through a wide variety of realistic healthcare-specific scenes.
	Customer Service Toolkit Customize Your Customer Service Training with 71 Situation-Specific High Quality Video Clips.
	Customer Service: The Telephone Connection NEW! Telephone customer service takes skill and finesse. This video conveys the communication skills and positive attitude necessary to provide service—and project that warmth in your voice, call after call!
	Dialogue - Now You’re Talking! Examine how we can surface the often unspoken assumptions, in ourselves and in others, that can stand in the way of effective organizational communication.
	Diversity & Inclusion (Education) NEW! This education-specific course addresses diversity and inclusion utilizing language, imagery, and scenarios specifically reflecting the environment and everyday situations encountered by faculty, staff, and students.
	Diversity & Inclusion (Healthcare) NEW! This healthcare-specific course addresses diversity and inclusion utilizing language, imagery, and scenarios that specifically reflect the environment and everyday situations encountered by physicians, nurses, allied health professionals, and direct service providers.
	DO RIGHT II - with Lou Holtz Based on the Best-selling Motivational Video Do Right!
	Doing Our Part (Part 1 of Valuing our Workplace Series) This 4-minute program is an introduction to understanding our own and responding to others’ verbal and non-verbal signals, using Compassion, Unity, Empathy, and Sharing.
	E-Mail Essentials: Legal & Appropriate Use of E-mail (Employee Version) E-mail, the fastest and most powerful communications tool ever, has arrived and with it a complex array of legal and interpersonal issues.
	E-Mail Essentials: Legal & Appropriate Use of E-mail (Management Version) E-mail, the fastest and most powerful communications tool ever, has arrived and with it a complex array of legal and interpersonal issues.
	Effective Communication Skills Video Library The Effective Communication Skills Video Library contains 8 short, but effective DVD’s that help teach communication and listening skills.
	Emotional Intelligence Today there is a growing body of science in the emerging field of emotional intelligence (EI), indicating that proper understanding - and use of - emotions can be critical to helping us be more effective workers and better communicators.
	Empathic Listening, The Key to Communication Communication is said to be the most important skill in life. And effective communication always comes down to one thing--mutual understanding.
	Executive Summary: Employment Law for the C-Suite The DVD training program that teaches executives about the risks of employment law missteps and the realities behind your policy positions.
	Fearless Facilitation: How to Lead Effective Meetings By focusing on the roles, responsibilities, knowledge and skills of a fearless facilitator, participants will learn how to increase the value and outcomes of their meetings, yielding wise decisions and actions.
	Fearless Facilitation: How to Lead Effective Training Train the trainer. Organizations will benefit by having facilitators who increase the value of their training sessions, thus building the skills of associates.
	FiSH! Culture Would you like an organization that doesn’t lack motivation? Would you like complaints to be rare, with the only shot in the arm needed is the annual flu shot?
	Flight From Savo Game This exciting simulation game demonstrates how a supervisor puts the five key supervisory skills to work.
	Follow the Leader Guess what? There’s a whole new generation of business leaders in the incubator. The Gen X-ers, and Gen-Yers right behind them, demand a new kind of leadership training.
	Generations and Work NEW! Do your employees remember the transistor radio or wear ear buds hooked up to an iPod Nano? Is a turning point in their history December 7 or 9/11? Do they check their mailboxes when they get home from work or scan for IM’s throughout their workday? You’re probably answering "all the above." Today, four generations work side by side — and not always in the most efficient, effective, or positive way.
	Getting Ahead by Getting Along This program addresses the pressure-cooker environment that workers often feel under todays stressful "do more with less" business climate.
	Global One Series ( 3 - Parts ) THE ART AND SCIENCE OF GLOBAL SUCCESS
	Global Scenarios Series ( 4 - Parts ) Stimulating dramatizations will help viewers profit from valuable lessons for success, and become more effective with other people and cultures. Designed to spark lively discussion and reflection.
	Groupthink - 2nd Edition The space shuttle Challenger disaster is a well-known example of how a group can make a bad decision even when there is compelling evidence against the decision. Using this incident, and other examples from history, this program examines what groupthink is and how leaders can help their team avoid it.
	Has That Buck Stopped Yet? Responsibility – every individual in every workplace has it, but sadly, there are some who don’t take it.
	I Know Just What You Mean! This video explores the difference between listening with the intent to respond and listening with the intent to understand. It also demonstrates why some famous “active listening” techniques can actually lead to misunderstanding and miscommunication.
	Implode Building Communication, Trust and Teamwork... with 10,000 Tons of TNT.
	Industrial Action: A Manager’s Guide The prospect of industrial action could be one of the most demanding situations your managers will ever face. It’s vital that they know the law, what’s expected of them; and where the lines are drawn.
	Innovation at the Verge by Joel Barker NEW! Joel Barker has always believed the future is something you create, not something that happens to you. In this bold, new program, Innovation at the Verge, Barker teaches how to create your own future by finding your next innovation. Through stories and examples, you will learn how to combine your ideas with the ideas of others as you meet at the Verge.
	Inside Information NEW! A silo-buster’s guide to internal customer service
	Invisible Rules: Men, Women & Teams - New 2013 Edition! The Heim Group, communication consultants specializing in gender differences specific to the workplace, explore leadership, being team players and the different rules of talk.
	It’s All About Culture The culture of any workplace is shaped by its people. It is unique to each workplace because the people are unique.
	Leading More with Less NEW! In a challenging environment, how do you inspire employees to become more involved, engaged and productive? This video demonstrates six critical leadership skills that will inspire employees through difficult periods. These skills are universal and can be used through good and bad times, without spending any scarce resources.
	Leading with Persuasion This program demonstrates the process of effective persuasion.
	Let’s Get Together! Communicating Respect In a Diverse Workplace Let’s Get Together: Communicating Respect In a Diverse Workplace is a unique and comprehensive approach to the issues of communication, diversity, conflict-management and teamwork.
	Let’s Talk! Performance Feedback Using feedback is a skill central to the success of any team and its leader.
	Life Is a Series of Presentations The best way to cut through the clutter is to make your point–quickly and effectively.
	Little BIG Things: Strategy with Tom Peters The Little BIG Things with Tom Peters You will soon be thinking about your brand, how and why your teams are formed, where to find your future markets, and even about the location of your desk!
	Little BIG Things: YOU! What does your calendar say about you? What books have you read lately? Tom Peters uses his decades of experience to show you things you can start doing TODAY to achieve excellence.
	M.E.E.T. on Common Ground Teach employees to recognize and respond to inappropriate or illegal situations professionally…and with respect.
	Maestro: The Team Performance Game Infuse your next training session with fun while helping teams develop vital group process skills such as leadership, roles and responsibilities, creative problem-solving, planning and communication.
	Make it Matter Whether you’re a person just starting out in a job, a mid-level manager or a senior leader, you will not become "essential" unless you are proactive at making it happen. Using a variety of stories and examples, communication coach John Jenson illustrates three things a person can do to ensure they bring value to the organization and its customers.
	Managing - Only Just! Be more aware of the emotional impact of your behaviour in stressful situations. Managers can find themselves squeezed between demands from’"on high" and resentments and lack of resources below.
	Micro-Messages & You Micro-Messages & You is a high-impact e-Learning course developed to support and strengthen your communication with others.
	Miracle On The Hudson: Prepare For Safety NEW! Captain "Sully" Sullenberger recounts how the right safety attitude helped save hundreds of lives. Use this real-life story to help your team develop the right safety attitude and prepare for the unexpected.
	More Than One Right Answer In More Than One Right Answer, best selling author Dewitt Jones reminds us that it’s usually easy to find one right answer. The challenge; however, lies in finding new answers and angles. It is amazing what we can discover when we look for multiple right answers to our problems and challenges. In true Dewitt Jones fashion, this beautiful short film is perfect for any organization looking to open people’s minds to new ideas and ways of thinking.
	Neurolinguistic Communication Profile Improve on-the-job communication skills, interpersonal relationships, and productivity with the Neurolinguistic Communication Profile (NCP).
	One for All - Teamwork the Meerkat Way "One for All – The Meerkat Way" is an inspirational new program that utilizes riveting footage of meerkats in their natural habitat using teamwork and cooperation to ensure their survival!
	Open Mind, Open World: Improving Intercultural Interactions NEW! Insights, strategies and skills to help minimize cultural misunderstandings and strengthen interactions — for managers and employees.
	OUCH! That Stereotype Hurts NEW! Understand the impact of stereotypes and biased statements, even when casually said. Identify the most common reasons people sit silent in the face of bias and stereotypes. Enhance skills for speaking up against stereotypes without blame or guilt.
	Ouch! Your Silence Hurts NEW! In a unique and powerful way, viewers will experience the impact of stereotypical comments, explore why people don’t speak up against stereotypes and other biased behaviors, and learn six techniques for speaking up without blame or guilt.
	Outback Treat teams to the exotic, eerie beauty of the Australian bush Country.
	People People is a visually engaging 4-minute launching point to any communication-based session. People gets to the heart of the one thing that is the key to success in all of your relationships-how you make people feel.
	Power of Listening Listening is a crucial component of communication, but few people do it well. In organizations, a significant number of errors are caused by information that does not get properly conveyed or understood due to poor listening.
	Project Management Leading a Project Team In a highly entertaining and informative fashion, Project Management takes you through the essential techniques for project success.
	Relationship Strategies (Part 1 and 2) The more employees learn about behavior, the better they communicate with one another.
	REPORT WRITING This video demonstrates how to write a report by learning the following points: begin with a clear goal, organize the report’s story or structure, then write it in plain precise language.
	Responsible Business Communication NEW! Protect your organization! Follow the basic rules of business correspondence; avoid far-reachiing and often unforseen legal implications.
	RESULTS RULE! Build a Culture that Makes Your Team a Hero Help to build a culture in your organization based on results!
	SMART-START™ - Presentations This program is part of the award-winning SMART-START™ series.
	Social Media: Reduce the Risk NEW! Social Media: Reduce the Risk is a new training course on DVD to help organizations mitigate potential risks resulting from participation in social media networks. The program explains the need for a social media policy, and stresses how a typical Code of Conduct is inadequate to regulate online activity and how blocking websites at work is no longer enough.
	Speaking Effectively to One or One Thousand This entertaining film gives viewers the skills so needed for confident communication with audiences of one or one thousand.
	Straight Talking: The Art of Assertiveness, with John Cleese John Cleese shows you how submissive behavior causes people to be ignored.
	Supervisor Toolkit A library of 90 video clips on various aspects of supervision, plus a comprehensive guide for using the clips in a number of innovative ways.
	Talk Isn’t Cheap! This video demonstrates four practical, effective techniques for improving communication in the workplace.
	Tall Ships: Building Effective Teams This fast-paced teamwork simulation game focuses on the ’Seven C’s of Effective Team Performance’: Clarity, Capability, Collaboration, Commitment, Communication, Continuous Improvement and Creativity.
	Teamspeak: How To Ask Positive Questions The Hidden Communication Skill That Will Make Your Next Team Meeting More Productive!
	Teamwork: What’s Trust Got to Do With It? This realistic video demonstrates how to build trust in your organization.
	Tearing Down Walls with Dr. Stephen Covey Part of The Covey Leadership Library Series.
	Tell Me a Story: A Powerful Way to Inspire Action NEW! On the surface, storytelling may not appear to be a "must-have" workplace skill. However, this communication technique becomes vital when you take into account the importance of inspiring and motivating today’s workforce.
	The Accountability Toolkit NEW! The topic of accountability is something that can be addressed in everything from leadership training to front-line customer service. This Toolkit features 38 video clips in 9 categories of personal responsibility and accountability.
	The Art of Networking: How to Strategically Influence Others Best-selling author and keynote speaker, Mark Jeffries is a highly sought-after communications coach for the world’s most successful senior executives.
	The Confident Supervisor Quickly train your team leaders to tackle the toughest management issues head-on with The Confident Supervisor.
	The Covey Leadership Library, 5 Video Set Imagine if you could increase your organization’s effectiveness by changing the way people think about their jobs, their relationships, and the way they approach problems and opportunities.
	The Excellence Files This program is a series of eight cases of outstanding and visionary management.
	The Four Styles NEW! Do you want to be a better communicator? You’re not alone if you’ve ever had a tough time getting through to someone. One of the biggest problems in business today is getting along with and communicating with others.
	The Gift of Feedback If another person had a gift that could make you a better teammate, leader, friend or parent, would you ask for it?
	The Healthcare Toolkit, Volumes 1 and 2 NEW! The training needs in healthcare organizations change frequently. These Healthcare Toolkits provide a flexible set of materials that can help build awareness and skills in workplace interactions and professionalism in responding to patients and co-workers.
	The INVISIBLE Meeting As travel costs rise and budgets shrink, conference calls are rapidly replacing face-to-face meetings.
	The Leadership Secret of Gregory Goose This video-based workshop focuses on the concept of “shared leadership” and was created by best selling author Judith E. Glaser.
	The Magic of We The Magic of We is one story, shown five times with five different intros and closings, each addressing a different topic area: Leadership, Teamwork, Problem Solving, Lean Manufacturing, Communication.
	The Power of Future Conversation (Government Version) Conversation is a tool that gives leaders the power to translate possibility into action. Unlike the old saying, talk is not cheap.
	The Rainforest Game An insightful hands-on exercise, The Rainforest Game is designed to provide individuals and teams with the opportunity to experience collaboration across both internal and external boundaries.
	The Respectful Communicator: the Part You Play NEW! Today’s diverse workplaces require communication that goes beyond the “basics”. Teach people to confirm their understanding of what someone else has said, care about the way they come across, communicate with decency and value the input of others.
	The Right Words at the Right Time NEW! Customer service recovery for government! This video takes public employees through a step-by-step process for dealing with customers when things go wrong.
	The Right Words at the Right Time: Customer Service Recovery for Retail NEW! Empower your retail staff with a clear checklist of customer service recovery tools and techniques.
	The Toastmasters Guide to Public Speaking: How to Write and Deliver Great Speeches This public speaking video will make you more poised, confident, and eloquent when delivering presentations.
	The Truth About The Internet This program is part of The Truth Series™.
	The Virtual Office - Wherever Work Needs To Be Focuses on the needs and skills of the people who create and sustain the successful virtual office: workers, the managers, and fellow team members.
	Toxic Talk: What Would You Say? Relationships and camaraderie at work are essential for an engaged workforce. However, the examples depicted in this training toolkit have crossed the line and have become damaging to employee relationships, employee morale and productivity.
	TrainingBytes™: Achieving Communication Excellence Communication goes to the heart of both personal and organizational effectiveness. A workforce lacking basic communication skills experiences more conflict, misses more opportunities and alienates more customers.
	Undeliverable: E-mail Etiquette for Today’s Workplace "Undeliverable" covers everything from grammar and punctuation to message clarity, censoring yourself, proofreading, and professional closings; also addresses important topics like delivering bad news.
	Verbal Communication: The Power of Words The complexities of verbal communication are explained from this simple perspective: the very reason for communication is to be understood.
	Walk Awhile In My Shoes NEW! Based upon book of the same name. Help to break down the "us vs. them" beliefs and behaviors while encouraging new levels of understanding, empathy, and cooperation. Encourage your managers and employees to meet in the middle and walk the rest of the way together.
	What A Manager Should Say What A Manager Should Say: Leaders should recognize that everything happens through conversation. Language matters. It can divide us or unite us. The words you choose and how you use them are the keys to creating "We". As a manager, try shifting from the words you use, to the words that you should use.
	What’s My Communication Style? Uncover preferred styles of verbal and nonverbal communication with the fast and fun What’s My Communication Style?. Using a 24-item inventory, participants will learn their preference for one of 4 communication styles, recognize the various facets of communication, and learn how to use their own style to enhance communication.
	Who’s On First The Abbott and Costello classic.
	Working With You is Killing Me NEW! Freeing yourself from emotional traps at work. Based on the national best-selling book.
	YES Lives in the Land of NO Understanding the sources of negativity; both our own and others’, is essential for people to work together effectively. YES Lives in the Land of NO will guide participants through their own journeys in the land of NO. This animated program will help viewers deal with negativity faster, more effectively, and with a lot less discouragement and despair.
	You’re Not Listening, 2nd Edition Help employees find out why they are not listening--and what they can do about it!