2017 Customer Focus & Revenue SuccessISR Power Systems Dealer Idea ExchangePeoria, Illinois
November 7-8, 2017 AGENDA
Location: Holiday Inn East Peoria, 101 Holiday Street, East Peoria, Illinois 61611 * Telephone: (309) 698.3333 (Airport Shuttle Service Available)
Tuesday, November 7th – 8 am – 5 pm – 2017 Dealer Exchange featuring dealer managers sharing best practices
Wednesday, November 8th – 8 am – 1 pm – 2017 Dealer Exchange – DEALER ROUNDTABLE DISCUSSIONS
Tuesday, November 7th, 2017 – Dealer Exchange
Tuesday, November 7th
06:30 – 08:00 Breakfast on your own (included with your hotel room)
08:00 – 08:15 Welcome! Goals and Objectives Erech Virden, Global Aftermarket Marketing and Brand
08:15 – 09:00 Power Systems ISR Business Model, John Dieseth, Business Performance Group
09:00 – 09:20 BREAK
09:20 – 11:45 BEST PRACTICE TRACK
Product Support Power Systems
Joanne Beal, Gregory Poole
Gordon Bennett, Michigan Cat
Open Q & A – Dealer Best Practices
12:00 – 01:00 Luncheon – Presentation “Motivating Salespeople!” – Geoff Nichols, NiCon Associates
01:15 – 03:15 BEST PRACTICE TRACK
Patrick Higgins, Peterson Power Systems
<Dealer Speaker >
03:15 – 04:00 Partner Presentations
04:00 – 5:30 BREAK
05:30 – 06:30 Cocktail Hour
06:30 – 08:00 Dinner, Holiday Inn, East Peoria Dinner Speaker: <TBD>
Wednesday, November 8th, 2017 – Dealer Exchange
Wednesday, November 8th
06:30 – 08:00 Breakfast on your own (included with hotel room)
08:00 – 08:15 Welcome! Goals and Objectives Day 2 Erech Virden, Global Aftermarket Marketing and Brand
08:15 – 09:00 Compensation Best Practices Erech Virden, and John Dieseth, BPG
09:00 – 09:30 Issue Identification AND break into small groups for discussion
09:30 – 09:45 BREAK
09:45 – 12:30 Dealer Roundtable and Discussion Erech Virden, CSS
12:30 – 01:00 Lunch