Diana Li

Languages Spoken: Chinese (Mandarin) & English

Diana brings nearly 20 years of experience helping organizations strengthen sales performance, customer relationships, and cross-cultural communication. A former Caterpillar Product Support and Training Consultant, she developed and delivered sales and soft skills training throughout Asia, led dealer coaching initiatives, and supported the successful implementation of Inside Sales Representative programs in China. Diana holds a Master's degree in Marketing from the University of Illinois Chicago and has served as an Instructor and Trainer with Business Performance Group since 2016. Fluent in Mandarin and English, she helps professionals build the communication and relationship-building skills needed to succeed in a global business environment.

Why clients value Diana: Her combination of global business experience, bilingual communication skills, and deep expertise in sales and dealer development enables her to deliver highly practical, engaging training that drives performance and strengthens customer relationships.