Key Performance Indicators

The organization can create a series of key performance indicators (KPIs) which can be grouped into a dashboard for management action:

Activity Goals (Examples)

Completed Calls
Daily Talk Time
PAR Accomplishment (Planned Annual Rate of call to each customer)
Other communications such as text messages, unique emails, etc.

Revenue Targets (Examples)

Overall Sales
Revenue Growth
Revenue Growth in Key Accounts
Revenue Growth by Geography or Customer Type (segments)