selection-processWe use a nine-step selection model to select top-notch telephone salespeople:

Recruiting Where to find the best candidates, and what criteria to use in advertisements and job postings.
Resume Grading How to evaluate resumes using a quantitative scale.
Telephone Interview Ask questions to screen out candidates that are not a good fit.
Face-to-Face Interview Use interview questions designed to determine the best candidate and rate each candidate on a quantitative scale.
Personality Profile Determine if the candidates have the personality traits that lead to success in this position.
Secondary Interview Answer questions raised during the personality profile.
Job Shadow Provide the candidates with an opportunity to experience the job and the person being shadowed an opportunity to evaluate the candidates.
Background Check Evaluate previous job experience.
Offer Make a successful offer to your candidate.